API Reference
API Reference

Object

Dispute entity field reference.


FieldTypeDesc
idstringSubotiz dispute ID
channel_dispute_idstringChannel dispute ID
merchant_idstringMerchant ID
order_idstringOrder ID
payment_channelstringPayment channel
payment_methodstringPayment method
dispute_statusstringDispute status:
  • inquiry_needs_response - merchant needs to respond (inquiry)
  • inquiry_under_review - under review (inquiry)
  • case_closed - case closed
  • needs_response - merchant needs to respond
  • under_review - under review
  • won - dispute won
  • lost - dispute lost
  • open - unresolved
  • pending_customer_response - pending customer response
  • needs_response_appealable - merchant needs to respond (appealable)
dispute_reasonstringDispute reason:
  • unauthorized
  • product_not_received
  • product_unacceptable
  • credit_not_processed
  • duplicate
  • subscription_canceled
  • unrecognized
  • incorrect_charge_amount
  • payment_by_other_methods
  • remittance_processing_error
  • others
order_amountstringOrder amount
order_currencystringOrder currency
dispute_amountstringDispute amount
dispute_currencystringDispute currency
dispute_create_timestringDispute creation time
dispute_update_timestringLast update time
dispute_due_timestringResponse due time